01
Measured, not reported
Capture runs automatically from login to logout — no manual start/stop, no user administration, no timesheet to forget. Offline activity is collected and reconciled on reconnect, and the data is tamper-resistant by design.
Insurance claims
Standard times you measured, not times you assumed.
Cycle time and cost per claim are the business. JC360 measures processing time by claim type, builds norm times from actual data, and exposes the most costly process steps and the congestion points.
Avg handling time 4:12−8%
Utilization 87%+3%
Transactions / hr 14.2+6%
Throughput by hour — today270+ KPIs
In production at
150+ enterprises across 17 countries, including Infinx in US revenue cycle.
- 150+
- enterprise clients
- 17
- countries deployed
- 15 yrs
- in production
- 270+
- configurable KPIs
Case-level views break each claim into its processing steps, so a number that is too high or too low comes with the reason attached.
The same measurement quantifies what claims handlers do when they are not in the claims system — usually the largest unexplained block of the day.
Proof: Groupama introduced transaction-based reporting and historical norm times by claim type where none existed. Allianz used claim/damage transaction analytics to calculate standard times feeding resource planning.
How JC360 measures
02
Transaction-level, not activity-level
Competitors report active versus idle. JC360 reports handling time per transaction type, timing per process step, capacity per team and cost per outcome — the units your P&L actually moves on.
03
Enterprise-grade, live in weeks
On-premise or cloud. GDPR readiness certificate and ISO 27001 — certificates, not claims of adherence. Windows, Linux, macOS, VDI and shared desktops. Every capability in one bundled price.
Proof
Magyar Telekom recovered 6,800 hours a month.
Across 2,000+ employees, JC360 measured 250+ business processes at a 100% sample rate — not a sampling study, every transaction. The operation converted 6,800 unproductive hours into productive time every month, improved productivity by more than 10%, and paid back the investment inside the first month.
- 6,800
- unproductive hours recovered monthly
- $3M+
- annual cost savings
- 1 month
- to full ROI
- GDPR readiness certificate
- ISO 27001 certified
- On-premise or cloud
Start with a pilot
See your operation the way JC360 sees it.
A two-to-four-week proof of concept, at no cost, configured to your processes — on-premise or hosted. You keep the findings either way.
Book a walkthroughOr email peter.varga@jobctrl.com directly.
Comparing vendors? The five questions worth asking any of them — and JC360’s answers.