Healthcare RCM

Know what a claim costs you to work.

Revenue cycle is measured in claims per hour, denials worked and cost to collect — and almost none of it is measured directly. JC360 gives per-transaction handling time across coding, billing, denials and A/R follow-up, onshore and offshore.

Claims Processing — Team EastSAMPLE
Avg handling time 4:12−8%
Utilization 87%+3%
Transactions / hr 14.2+6%
Throughput by hour — today270+ KPIs

In production at

  • Deloitte
  • DHL
  • Allianz
  • E.ON
  • Transcom
  • UNIQA
  • SNC-Lavalin
  • MVM
  • Yettel
  • Alfa Vienna Insurance Group
  • Ikusi
  • Asia Shipping

150+ enterprises across 17 countries, including Infinx in US revenue cycle.

150+
enterprise clients
17
countries deployed
15 yrs
in production
270+
configurable KPIs

Providers moving revenue cycle in-house, or between vendors, get the baseline built during the transition rather than reconstructed afterwards.

Because capture is automatic, offshore and onshore teams are measured on the same definition of a productive hour — which is what makes placement decisions defensible.

Proof: Infinx, the US revenue-cycle technology company, is a JC360 client. Groupama and Allianz use JC360 to build norm times by claim type from measured data.

How JC360 measures

01

Measured, not reported

Capture runs automatically from login to logout — no manual start/stop, no user administration, no timesheet to forget. Offline activity is collected and reconciled on reconnect, and the data is tamper-resistant by design.

02

Transaction-level, not activity-level

Competitors report active versus idle. JC360 reports handling time per transaction type, timing per process step, capacity per team and cost per outcome — the units your P&L actually moves on.

03

Enterprise-grade, live in weeks

On-premise or cloud. GDPR readiness certificate and ISO 27001 — certificates, not claims of adherence. Windows, Linux, macOS, VDI and shared desktops. Every capability in one bundled price.

Proof

Magyar Telekom recovered 6,800 hours a month.

Across 2,000+ employees, JC360 measured 250+ business processes at a 100% sample rate — not a sampling study, every transaction. The operation converted 6,800 unproductive hours into productive time every month, improved productivity by more than 10%, and paid back the investment inside the first month.

6,800
unproductive hours recovered monthly
$3M+
annual cost savings
1 month
to full ROI
  • ISO 27001 certified
  • GDPR readiness certificate
  • GDPR readiness certificate
  • ISO 27001 certified
  • On-premise or cloud

Start with a pilot

See your operation the way JC360 sees it.

A two-to-four-week proof of concept, at no cost, configured to your processes — on-premise or hosted. You keep the findings either way.

Book a walkthrough

Or email peter.varga@jobctrl.com directly.

Comparing vendors? The five questions worth asking any of them — and JC360’s answers.